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PRIVACY POLICY

Last updated: August 2026

Privacy Policy – Guest House Jakasa

Guest House Jakasa respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how personal data may be collected and processed when you visit our website, contact us or make an accommodation inquiry.

1. Data Controller

The data controller responsible for the processing of personal data is:

Ljiljana Jakasa – Private Accommodation Provider
Put Garbine 17
Okrug Gornji, 21223
Croatia

Email: holiday.home.jakasa@gmail.com
Phone: +385 98 662 068

2. Personal Data We May Collect

Depending on how you use our website, we may collect:

  • Name

  • Email address

  • Telephone number, if provided

  • Information included in your inquiry or message

  • Information related to your accommodation inquiry or booking

  • Technical information necessary for website operation and security

  • Information relating to your cookie and privacy preferences

We only collect personal data that is relevant and necessary for the applicable purpose.

3. How We Collect Your Information

Personal data may be collected when you:

  • Contact us through the website contact form

  • Send us an email

  • Make an accommodation inquiry

  • Contact us by telephone

  • Make or manage a reservation

  • Use features of our website

  • Give consent to non-essential cookies or analytics technologies

4. How We Use Personal Data

We may use your personal data to:

  • Respond to inquiries and requests

  • Communicate with guests regarding accommodation

  • Process booking inquiries and reservations

  • Provide information about our accommodation

  • Maintain and improve our website

  • Maintain website security and functionality

  • Understand how visitors use our website

  • Fulfil legal and regulatory obligations

We do not sell personal data.

5. Legal Basis for Processing

Depending on the circumstances, personal data may be processed on the following legal bases:

  • Performance of a contract or steps taken at your request, for example when handling a booking or accommodation inquiry.

  • Consent, where you have given consent for a particular processing activity, including certain non-essential cookies or analytics technologies.

  • Legitimate interests, where processing is necessary for the operation, security and improvement of the website and accommodation business, provided that these interests do not override your rights and freedoms.

  • Legal obligations, where processing is required by applicable law.

6. Contact Form

If you use the contact form on our website, we may process the information you provide, such as your name, email address, subject and message.

This information is used to respond to your inquiry and communicate with you regarding your request.

Please do not submit sensitive personal information through the contact form unless it is necessary for your request.

7. Cookies

Our website uses cookies and similar technologies.

Some cookies are essential and are necessary for the website to function properly.

Other cookies and similar technologies may be used for analytics or other non-essential purposes. Where required by applicable law, these technologies are used only after obtaining your consent.

Our website currently uses or may use third-party services including Google Maps and TWIPLA (Visitor Analytics).

You can manage your cookie preferences through the cookie consent mechanism available on our website. Where available, you can also withdraw or change your consent at any time.

AZOP specifically recommends that websites provide clear information about the cookies used, their purposes, and the possibility of changing or withdrawing consent.

8. Google Maps

Our website uses Google Maps to display the location of Guest House Jakasa.

When Google Maps is loaded or used, Google may process technical information relating to your visit and interaction with the map.

Google's own privacy policy and terms may also apply to data processed by Google.

9. Website Analytics

Our website uses TWIPLA (Visitor Analytics) to help us understand how visitors use our website and to improve its functionality and user experience.

Analytics may involve the processing of technical information such as information about visits, pages viewed, devices and general website usage.

Where required, analytics technologies are activated only after the visitor has provided the necessary consent.

10. Wix

Our website is created and hosted using the Wix platform.

Wix may process technical and personal information as necessary to provide website hosting, security, forms, communication and other website functionality.

Where Wix or another service provider processes personal data on behalf of the data controller, the applicable data-processing requirements apply.

11. Sharing of Personal Data

Personal data may be shared with service providers where this is necessary to operate the website or provide accommodation services.

These may include:

  • Website and hosting providers

  • Email service providers

  • Booking platforms where you choose to make a reservation through them

  • Website analytics providers

  • Other service providers necessary for the operation of the accommodation business

  • Public authorities where disclosure is required by law

Personal data will not be sold or disclosed for unrelated direct marketing purposes.

12. International Data Transfers

Some third-party service providers used by the website may process personal data outside Croatia or the European Economic Area.

Where applicable, such transfers are carried out in accordance with applicable data protection legislation and appropriate safeguards.

13. Data Retention

Personal data is retained only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable legal, accounting or regulatory obligations.

Different types of information may therefore be retained for different periods.

14. Your Rights

Under applicable data protection legislation, including the General Data Protection Regulation (GDPR), you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate personal data

  • Request deletion of your personal data

  • Request restriction of processing

  • Object to certain processing

  • Request data portability, where applicable

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the competent data protection authority

To exercise your rights, please contact us using the contact details provided below.

15. Contact

For questions regarding this Privacy Policy or the processing of your personal data, please contact:

Ljiljana Jakasa – Private Accommodation Provider
Put Garbine 17
Okrug Gornji, 21223
Croatia

Email: holiday.home.jakasa@gmail.com

Phone: +385 98 662 068

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, legal requirements or data-processing practices.

Any updates will be published on this page together with the date of the latest revision.

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